Office Administrator

Job Summary:

The Office administration team at Presence & Co. is responsible for providing administrative support to ensure efficient operation of the property management office supported by the Office Manager. This role includes liaising with tenants, coordinating maintenance requests, handling lease documentation, and maintaining office records. The Office Administrator plays a key role in supporting the departments and ensuring that operations run smoothly and efficiently.

Key Responsibilities:

• Administrative Support:
  • Answer and direct phone calls
  • Organize and schedule appointments
  • Write and distribute email, correspondence memos, letters, faxes, and forms
• Office Operations:
  • Maintain office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies
• Documentation and Record Keeping:
  • Develop and maintain a filing system
  • Update and maintain office policies and procedures
• Customer Service:
  • Act as the point of contact for internal and external clients
  • Handle requests and queries

• Experience:
  • Previous office experience is preferred but not essential
• Skills and Competencies:
  • Knowledge on Microsoft platforms (word, outlook, excel, PowerPoint)
  • Excellent time management skills and the ability to prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organisational skills with the ability to multi-task

Personal Attributes:

• Reliable and self-motivated
• Ability to work independently and as part of a team
• Professional attitude
• Customer service-oriented with a friendly and positive demeanour