When a property’s built, the true test begins like how it performs long after the keys are handed over. At Presence & Co., our commitment extends well past the initial build or sale. Through our proactive, fully in‑house aftercare services, we ensure every property remains functional, compliant, and valuable years down the line.
- Fully Integrated In‑House Support
Unlike most developers, Presence & Co. retains a multidisciplinary in‑house team that handles every stage, from construction to maintenance and ongoing property management.
We don’t subcontract out routine maintenance, our tradespeople handle electrical, plumbing, carpentry, decorating, landscaping, and more.
This means quicker response times, consistent workmanship, and accountability under a single roof.
- Planned & Reactive Maintenance
Using a proactive blend of Planned Preventative Maintenance (PPM) and reactive repairs, we keep properties in peak condition.
- Regular check-ups and maintenance help catch small issues before they become large problems.
- We also offer 24/7 emergency coverage, ensuring quick resolution of urgent matters like heating failures or water leaks.
- Regular care extends asset longevity and lowers long-term upkeep costs.
- Facilities Management That Fosters Efficiency & Compliance
Our Facilities Management service supports both commercial clients and residents through a hands-on programme covering compliance, tenant support, and services oversight.
- Includes planned compliance checks, safety inspections, and tenant engagement.
- Whether it’s reception coverage, cleaning, or event-specific oversight, clients get a seamless service experience.
- This approach enhances tenant satisfaction, retention, and property appeal.
- Seamless Post-Completion Handover & Support
Transitioning from construction to occupation is a critical period, and one that Presence & Co. treats as part of the aftercare process.
- Our Construction & Maintenance division manages the handover from site into day-to-day operation.
- We coordinate snagging, defect-walking, and ensure systems are set up for reliable long-term use.
- Homeowners and tenants benefit from immediate support and confidence in the quality of their move-in experience.
- Value‑Driven Property & Portfolio Management
Our Estate and Portfolio Management teams work to preserve and enhance value in every asset.
- From lease advisory to service charge oversight, we protect income and operational integrity.
- Using data-led approaches, we manage budgets proactively, not reactively.
- Our routine communications and transparent reporting foster long-term trust with landlords and investors.
- Sustainability Led Aftercare
Presence & Co. is serious about sustainability in long-term property care.
- We help clients improve energy efficiency, reduce carbon output, and work toward carbon-neutral targets.
- These improvements pay off, not only in operating costs but in tenant attraction and regulatory compliance.
- Client Testimonials: Proof in Aftercare
Clients frequently highlight aftercare excellence post-completion:
“The Presence & Co. Maintenance Team…went above and beyond to make sure everything was completed on time and to spec.”
“You’ll never be left without help when you need it most.” (24/7 emergency assistance)
How This Adds Long Term Value
- Reliability & Trust: Having a single point of accountability helps build client confidence by ensuring clear responsibility and consistent communication.
- Lower Running Costs: Emphasising preventative maintenance means fewer unexpected repairs and reduced overall expenses over time.
- Asset Longevity: Keeping properties in top condition preserves their resale value and extends their useful life.
- Tenant Retention: Providing a responsive and attentive service results in satisfied tenants who are more likely to stay longer.
- Regulatory Confidence: A strong focus on compliance helps minimise risks and potential liabilities, giving peace of mind to property owners.
Conclusion
Presence & Co.’s aftercare model is more than a service, it’s a promise. By combining in-house skilled trades, proactive maintenance, facilities oversight, and sustainability initiatives, we ensure properties keep performing long after completion.
That means more peace of mind for owners, happier tenants, and assets that truly stand the test of time.
