A property’s real test comes long after the ribbon’s cut. Once people move in, the question is how it performs over the years — whether it stays efficient, compliant, and valuable.
At Presence & Co., our commitment doesn’t end when we hand over the keys. Our in-house aftercare programme keeps properties in top condition, protecting value for owners and ensuring residents can live and work without disruption.
In-House Expertise, End to End
Unlike most developers, we don’t hand the property over and step away. We have a multidisciplinary in-house team covering construction, maintenance, and property management — all under one roof.
From electrics to plumbing, joinery to decorating — the same people who build our projects are the ones who look after them. It means faster fixes, consistent quality, and one team taking responsibility from start to finish. Learn more about our maintenance services.
Proactive Maintenance and Fast Repairs
Our approach is simple: keep on top of things before they go wrong. Regular inspections pick up the small problems early, while our 24/7 emergency team is on call for the unexpected — whether that’s a boiler breakdown in winter or a burst pipe.
Looking after properties this way keeps them in better shape for longer and cuts down on surprise costs.
Facilities Management That Works for Everyone
Day-to-day management isn’t just about ticking compliance boxes — it’s about keeping a building running well for the people who use it.
That can mean safety checks one day, reception cover the next, or simply making sure the communal spaces look their best. This joined-up way of working makes life easier for residents, owners, and investors. See more about our facilities management services.
Smooth Handover and Occupation Support
When a project moves from build to occupation, we don’t just hand over the keys. Our construction and maintenance team stays on to sort snagging, check systems, and make sure everything works as it should for the long haul.
Residents benefit from immediate support, creating confidence in their new home or workspace.
Property and Portfolio Management With Value in Mind
Our Estate and Portfolio Management teams are focused on long-term performance.
- Lease and service charge oversight protect income and operational integrity.
- Data-led budget planning prevents surprises.
- Transparent reporting builds trust with owners and investors.
Sustainability as Standard
Aftercare isn’t just about maintenance — it’s about future performance.
We help owners improve energy efficiency, reduce emissions, and work towards carbon-neutral targets. The result? Lower running costs, better tenant appeal, and stronger regulatory compliance. You can read more about our sustainability initiatives.
The Long-Term Value of Aftercare
Our model delivers clear benefits:
- Reliability – One accountable team from build to aftercare.
- Lower costs – Preventative maintenance reduces expensive surprises.
- Asset life – Regular upkeep protects long-term value.
- Tenant retention – Responsive service keeps tenants happy.
- Compliance – Proactive checks reduce risk.
Conclusion
Because everything is handled in-house — from the trades who built the property to the team that maintains it — we can keep standards high long after completion.
The result is simple: well-run buildings, happier tenants, and assets that hold their value for years to come.
Common Questions About Adding Value Through Aftercare
What adds the most value to your property?
Consistent upkeep is one of the biggest value drivers. Well-maintained systems, fresh décor, energy-efficient upgrades, and good records of repairs all help protect and increase a property’s worth.
What devalues a house the most?
Poor maintenance is one of the fastest ways to lose value. Issues like damp, outdated systems, or visible neglect can reduce appeal and lower the price buyers are willing to pay.
What raises property value the most?
Properties that combine strong maintenance records with sustainability upgrades tend to perform best. Energy-efficient improvements, regular servicing, and high-quality finishes all contribute to higher resale potential.
