Service Charge Management
Transparent, Fair & Professional Service Charge Administration
Service charges play a crucial role in maintaining residential blocks, commercial properties, and estates, ensuring that buildings are well-managed, compliant, and properly maintained. However, poor service charge management can lead to disputes, unnecessary costs, and frustration for leaseholders and tenants.
At Presence & Co., we provide expert Service Charge Management, ensuring clarity, fairness, and efficiency in the way service charge budgets are set, allocated, and managed. Our proactive approach means transparent financial reporting, cost-effective budgeting, and clear communication, giving landlords, leaseholders, and property owners complete peace of mind.
What is Service Charge Management?
A well-managed service charge fund ensures that shared areas and essential services are properly maintained. Our role is to ensure service charge budgets are fairly calculated, legally compliant, and properly managed.
- Accurate Budgeting & Forecasting – Ensuring the right funds are collected for necessary works.
- Transparent Financial Reporting – Regular statements with clear breakdowns of costs.
- Planned & Reactive Maintenance – Managing everything from routine cleaning to emergency repairs.
- Legal Compliance – Ensuring compliance with the Landlord & Tenant Act 1985 and RICS Service Charge Code.
- Efficient Contractor Management – Overseeing cleaning, security, landscaping, and maintenance teams.
- Service Charge Dispute Resolution – Handling any issues fairly and professionally.
We ensure service charge costs reflect real needs, avoid unnecessary spending, and keep properties well-maintained for the benefit of all residents and tenants.

Why is Service Charge Management Important?
- Financial Transparency – Prevents hidden costs and unexpected increases.
- Legal Compliance – Ensures service charges follow RICS guidelines and lease agreements.
- Well-Maintained Buildings – Ensures regular cleaning, security, repairs, and upkeep.
- Cost Efficiency – Smart budgeting avoids overcharging and ensures funds are used effectively.
- Better Leaseholder & Tenant Relations – Reduces disputes and promotes confidence in management.
Poorly managed service charges can lead to disputes, deteriorating property conditions, and financial mismanagement. Our structured approach ensures fairness, clarity, and cost-effective property upkeep.
Why Work with Presence & Co.?
Transparent & Fair Pricing – No hidden fees, just clear, honest service charge management.
Compliance Experts – Ensuring full adherence to legal and RICS standards.
Proactive Cost Management – Keeping service charge costs fair and efficient.
Dedicated Support Team – Always available to answer questions and resolve concerns.
Ensure your service charge budget is managed professionally and fairly – speak to our team today.