Service Charge Management

Transparent, Fair & Professional Service Charge Administration

Service charges play a crucial role in maintaining residential blocks, commercial properties, and estates, ensuring that buildings are well-managed, compliant, and properly maintained. However, poor service charge management can lead to disputes, unnecessary costs, and frustration for leaseholders and tenants.

At Presence & Co., we provide expert Service Charge Management, ensuring clarity, fairness, and efficiency in the way service charge budgets are set, allocated, and managed. Our proactive approach means transparent financial reporting, cost-effective budgeting, and clear communication, giving landlords, leaseholders, and property owners complete peace of mind.

What is Service Charge Management?

A well-managed service charge fund ensures that shared areas and essential services are properly maintained. Our role is to ensure service charge budgets are fairly calculated, legally compliant, and properly managed.

  • Accurate Budgeting & Forecasting – Ensuring the right funds are collected for necessary works.
  • Transparent Financial Reporting – Regular statements with clear breakdowns of costs.
  • Planned & Reactive Maintenance – Managing everything from routine cleaning to emergency repairs.
  • Legal Compliance – Ensuring compliance with the Landlord & Tenant Act 1985 and RICS Service Charge Code.
  • Efficient Contractor Management – Overseeing cleaning, security, landscaping, and maintenance teams.
  • Service Charge Dispute Resolution – Handling any issues fairly and professionally.

We ensure service charge costs reflect real needs, avoid unnecessary spending, and keep properties well-maintained for the benefit of all residents and tenants.

Why is Service Charge Management Important?

  • Financial Transparency – Prevents hidden costs and unexpected increases.
  • Legal Compliance – Ensures service charges follow RICS guidelines and lease agreements.
  • Well-Maintained Buildings – Ensures regular cleaning, security, repairs, and upkeep.
  • Cost Efficiency – Smart budgeting avoids overcharging and ensures funds are used effectively.
  • Better Leaseholder & Tenant Relations – Reduces disputes and promotes confidence in management.

Poorly managed service charges can lead to disputes, deteriorating property conditions, and financial mismanagement. Our structured approach ensures fairness, clarity, and cost-effective property upkeep.

Why Work with Presence & Co.?

 Transparent & Fair Pricing – No hidden fees, just clear, honest service charge management.

 Compliance Experts – Ensuring full adherence to legal and RICS standards.

 Proactive Cost Management – Keeping service charge costs fair and efficient.

Dedicated Support Team – Always available to answer questions and resolve concerns.

Ensure your service charge budget is managed professionally and fairly – speak to our team today.

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We deliver luxury and creative property management solutions for residential and commercial clients throughout the South East of England and nationwide.